Dream School Finder Privacy Policy
Last updated: January 7, 2026
This Privacy Policy explains how Dream School Finder (“we,” “us,” or “our”) collects, uses, shares, and protects information when you use our SaaS platform, including our website, web application, and any related services (collectively, the “Services”).
By accessing or using the Services, you agree to the terms of this Privacy Policy. If you disagree, please do not use our Services.
1. Information We Collect
We collect information about you and your use of the Services in the following categories:
a. Information You Provide
Account information: Name, email address, and password when you sign up or manage your account.
Payment information: If you purchase a paid plan, we collect billing details (e.g., name, address, payment card or PayPal information) through a third‑party payment processor; we do not store full payment card numbers.
Content you upload: Data, files, records, and other information you or your organization store in your workspace (your “Content”).
Support and communications: Messages, feedback, and information you provide when contacting customer support or participating in surveys.
b. Automatically Collected Information
When you use the Services, we automatically collect:
Log and usage IP address, browser type, operating system, pages viewed, time spent on the Services, referring/exit pages, and other usage and analytics information.
Device and connection information: Device identifiers, screen resolution, and network connection details.
Cookies and similar technologies: We use cookies, web beacons, and similar technologies to operate, analyze, and improve the Services (see our Cookie Policy for details).
c. Information from Third Parties
We may receive information about you from:
Identity providers: If you sign in via Google, Microsoft, Apple, or another identity provider, we receive basic profile information (e.g., name, email, profile picture) as permitted by that provider’s privacy settings.
Collaborators and organizations: If you are invited to a workspace by another user or organization, that user or organization may share your email address and role with us.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and maintain the Services: Create and manage your account, authenticate you, deliver features, and support your workspace and Content.
To process transactions: Handle billing, subscriptions, and payments for paid plans.
To communicate with you: Send service updates, security notices, support responses, and, with your consent, marketing communications (which you can opt out of at any time).
To improve and personalize the Services: Analyze usage patterns, conduct research, develop new features, and customize your experience.
To ensure security and prevent fraud: Detect and investigate unauthorized access, abuse, spam, and other malicious activity.
To comply with legal obligations: Respond to legal requests, enforce our Terms of Service, and protect our rights, users, and the public.
3. How We Share Information
We do not sell your personal information. We may share information in the following ways:
With your organization and collaborators: If you use the Services through an organization (e.g., your school or counselor), we may share your account and usage information with that organization’s administrators and with other users in shared workspaces, as necessary to operate the Services.
With service providers: We share information with trusted third parties who help us operate the Services (e.g., hosting, payment processing, analytics, customer support, email delivery, and security services) under strict confidentiality and data protection obligations.
For legal and safety reasons: We may disclose information if required by law (e.g., court order, subpoena) or if we believe disclosure is necessary to prevent harm, enforce our Terms, or protect our rights, users, or the public.
In connection with business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to appropriate safeguards.
With your consent: We may share information in any other way if you have given us explicit consent.
4. Data Retention
We retain your information only as long as necessary to fulfill the purposes described in this policy, unless a more extended retention period is required or permitted by law.
Account and usage: We keep this for as long as your account is active, plus a reasonable period afterward for legal, tax, and audit purposes (typically 1–3 years after account closure, depending on jurisdiction).
Content: Your Content is retained according to your organization’s workspace settings and deletion policies; we may keep backups for a limited time after deletion for recovery and compliance purposes.
Payment information: Stored by our payment processor in accordance with PCI DSS standards; we retain only the last four digits of your card and transaction history as needed for billing and support.
5. International Data Transfers
Your information may be transferred to and processed in countries other than your own, including the United States, where data protection laws may differ.
We ensure that such transfers are protected by appropriate safeguards, such as standard contractual clauses approved by data protection authorities, and we take steps to maintain the security of your data during transfer.
6. Security
We implement technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, and destruction.
These measures include encryption in transit (TLS/SSL) and at rest, access controls, regular security testing, and employee training on data protection. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, such as:
Access and portability: Request a copy of the personal information we hold about you and, where technically feasible, receive it in a structured, commonly used format.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to legal and operational exceptions (e.g., for billing, security, or legal compliance).
Restriction and objection: In some cases, you may request that we restrict or stop processing your information, or object to specific uses (e.g., direct marketing).
Opt‑out of sales/sharing: If applicable under laws like the CCPA/CPRA, you may opt out of the “sale” or “sharing” of your personal information for targeted advertising.
To exercise these rights, please contact us at privacy@DreamSchoolFinder.com. We will respond within the timeframes required by applicable law.
8. Children’s Privacy
Our Services are not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under this age. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, the Services, or the law. We will notify you of material changes by posting the updated policy on our website and, where required, by email or in‑app notice. Your continued use of the Services after such changes constitutes acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@DreamSchoolFinder.com.
11. Data Processing Addendum (DPA)
For customers subject to GDPR, CCPA, or similar laws, we offer a Data Processing Addendum (DPA) that sets out our roles and responsibilities as a data processor. You can request a copy of our DPA by contacting privacy@DreamSchoolFinder.com.
12. Cookie Policy
We use cookies and similar technologies to operate and improve the Services. For details on the types of cookies we use, their purposes, and how to manage your preferences, please see our separate [Cookie Policy].